Compliance and Ethics

Compliance and Ethics

How We Treat Your Private Medical Information

Please reference the Notice of Privacy Practices. The notice informs you of the ways in which we may use and disclose information about you. It also describes your rights and certain obligations we have regarding the use and disclosure of medical information. Vista is required by law to do the following: ensure health-related information that identifies you is kept private; provide you with this notice of our legal duties and privacy practices with respect to medical information about you; and follow the terms of the notice that is currently in effect.

If you have any compliance/policy concerns please contact the direct hotline for confidential online reporting.

Compliance Policy Documents

Compliance Program

Family Educational Rights and Privacy Act (FERPA)

Individual Health Policy

Individual Grievance Policy

Individual Grievance Form

Notice of Privacy Practices Form

Confidentiality of Medical Health Information

Code of Conduct

Transparency in Coverage

The links below lead to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.


Capital Blue Cross